View Full Version : Support Forum Rules

12-05-2012, 04:38 PM
Please make sure you read the following before making a post in this forum, otherwise your post may be deleted.

To keep everything as helpful as possible please first search for an answer on this forum. If your posting a question which has already been addressed in another post it may be deleted or closed.
Please provide as much clear information as possible with your question. Including URLS & Settings.
Keep in mind that support from Envato authors is optional but I typically provide it for free. You can find information on this topic here (http://support.envato.com/index.php?/Knowledgebase/List/Index/55/item-support).
Be polite & friendly - no one wants to deal with any abuse here!

Further to that I would also like to point out the following with regards to support:

Support doesn't mean modification
Fixing code errors often helps (especially on page javascript errors)
While I do my best to offer punctual support, I can't always guarantee a response time. Life gets in the way sometimes! Please respect this.
Occasionally I may provide customisation work, compared to the very cheap price of this plugin though I am quite expensive.