View Full Version : Social Gallery on Wordpress / Nextgen Gallery - Scan not starting

03-24-2013, 03:14 PM
after installing Social Gallery on my wordpress installation incl. Nextgen Gallery I wanted - as said - to perform the first scan of my existing galleries.
I clicked "Start Full Scan" but nothing happens, I cant see any progress bar or an indication saying whats going all.
then I clicked "Start Quick Scan" with the same result.
It looks like this:

Image Library
Addon: Social Statistics
Image Library Updater
Last Update: Not yet updated
Library Size: 0 images
Unprocessed Posts & Pages (Quick Scan): 107 posts, 9 pages left to process.
Unprocessed Posts & Pages (Full Scan): 107 posts, 9 pages left to process

Any ideas what to do to bring it to do this scan???

03-25-2013, 08:24 AM
Still no answer?
I can see a lot of unanswered threads here :mad:

04-26-2013, 04:42 PM
Still no answer?
I can see a lot of unanswered threads here :mad:

I am having the same issue... Kinda sux, I purchased this to promote images from a contest... Since the scan isnt working all the way all the images shared do not pull the proper image, making it pointless to have this. I wrote the developer and he has pointed me to this forum.... If someone finds a soloution can they respond.


04-30-2013, 08:11 AM

Sorry I've been away over the weekend back now though.

The scan should work it's way through the images it takes a little time though. I've not had a problem with it starting a scan, inbox me your admin login and I can take a look for you if you're certain its not working as it should (it works fine on all the installs I've seen / tried out so far).

05-13-2013, 04:45 PM
I was having this problem in chrome, i moved to an other browser and everything worked ok...

05-14-2013, 12:22 AM
Hi! I'm having the same issues, I click the button and the scan doesn't progress!! I tried in Chrome and IE...I am running WP 3.4.1 and all I get is this!


Please help, this is an awesome plugin and I want to customize it! :)

05-14-2013, 03:11 PM
are there any special permissions needed to perform this scan? Does that plugin folder need to be able to write?

05-15-2013, 12:16 AM
Why are you on WP 3.4.1? that may be an issue? there shouldn't be any permission issues as it just goes through the posts and updates the social gallery library.. (it adds to a DB)